Small Commercial     JUNE AGENT NEWSLETTER           National Accounts   |   Personal Lines   |   HSI               Helping Your Agency Thrive in the Digital Age   The June 4 edition of Insurance Journal featured an interview with Matt Kirk, Chief Sales & Distribution Officer of Small Commercial at The Hartford. See what Matt had to say about how digital is revolutionizing customers' expectations for their insurance experience. And how agents can thrive in a changing marketplace.           FIND OUT MORE ›                     Small Commercial News                 5 Ways to Manage Angry Employees   There are a number of reasons why people in the workplace can be upset or angry. Employees may be upset with their current job, a coworker or even personal reasons. Whatever the reason is, angry employees can damage a business by providing poor customer service, upsetting customers or simply creating a negative work environment. Here are tactics you can use to successfully navigate workplace issues.           CHECK THEM OUT ›                   New ICON Feature Improves Quoting Accuracy   We've streamlined the Owner / Officer selection for workers' comp quotes. This change will make it easier for you to make the correct Include / Exclude choice -- helping reduce coverage discrepancies, post-issue rework and audit surprises.             GET THE DETAILS ›               Help Your Customers Save Time & Money with AutoPay   We're making it easier for you to select AutoPay on behalf of your customers. You will now see AutoPay as an option prior to selecting down payment. A down payment is still required when selecting AutoPay. Your customers can also sign up for AutoPay once they register their account online. Customers expect easy, time-saving service options. Enroll them in AutoPay and tell them to register online for additional access to self-service options.           FIND OUT MORE ›                 All News                 Strengthen Your Agency with High-Performing CSRs   HSI's two-week Commercial Lines CSR/Account Manager School will help prepare new employees for a successful and long-lasting career. Through fundamental insurance instruction and service skill-building exercises, both CSRs and their agencies can benefit from this program. Build a winning team with help from Hartford School!           LEARN MORE TODAY ›                               RESOURCES     •  Log in to the EBC         •  Claims         •  Products & Services         •  Newsletter Archive         •  Marketing Central                 Contact Us  |  Send to a Friend   Find us on social media:                 This document outlines in general terms the coverages that may be afforded under a policy from The Hartford. All policies must be examined carefully to determine suitability for your needs and to identify any exclusions, limitations or any other terms and conditions that may specifically affect coverage. In the event of a conflict, the terms and conditions of the policy prevail. All coverages described in this document may be offered by one or more of the property and casualty insurance company subsidiaries of The Hartford Financial Services Group, Inc. Coverage may not be available in all states or to all businesses. All information and representations herein are as of March 2018. In Texas, this insurance is underwritten by Twin City Fire Insurance Company.   © 2018 The Hartford.